PCIC has been developing and providing innovative approaches to Care Coordination, Population Health and Health Information Technology. Here is a look at PCIC as we evolved over the years, and the history of our parent organization – Healthcare for Special Populations.
Established
Health Care for Special Populations (HCSP) was founded by David Buck, James Turley and Kallol Mahata as a 501(c)(3) nonprofit organization, to provide resources and serve the needs of vulnerable populations.
Evolved
HCSP developed one of the first web-based Electronic Medical Record System in the country, for street outreach program, using a Goal Negotiated Care model.
Grants
We gratefully received initial funding support from the Edith & Robert Zinn Foundation, Rockwell Fund and the Baxter Trust Fund.
PCIC launched
The Primary Care Innovation Center (PCIC) was launched with the purpose of developing a care coordination pilot program to improve quality of life for emergency room (ER) and hospital Super-users, while dramatically reducing their high utilization and costs to the health care system.
First stakeholder meeting
PCIC held its 1st Community Stakeholder meeting. Read more about it here.
Grants
We gratefully received funding from the Cullen Trust for Healthcare, Episcopal Health Foundation, Houston Endowment, Meadows Foundation and the Rockwell Fund.
Second stakeholder meeting
PCIC held the 2nd Community Stakeholder meeting.
First client graduated
PCIC celebrated the graduation of our first client.
Third stakeholder meeting
PCIC held the 3rd Community Stakeholder meeting.
PCIC Graduate Day
“PCIC Graduate Day” was recognized by City of Houston Mayor, Anise Parker.
Read moreGrants
We have received generous funding support from the Cullen Trust for Healthcare, Episcopal Health Foundation, Houston Endowment and the Rockwell Fund.
Rebranded
To better describe our organization’s efforts, the name was changed to Patient Care Intervention Center.
Fourth stakeholder meeting
PCIC held the 4th Community Stakeholder meeting.
Media presence
PBS NewsHour did a segment on healthcare hotspotting that features Patient Care Intervention Center and our partners at the Camden Coalition of Healthcare Providers. Read the article here.
New home
We celebrated moving into our new Houston home! In light of the move, several team members shared their memories about how PCIC has evolved over the years. Read them here.
Scaling
We ramped up efforts to scale our operation to accommodate a national audience, including expanding our telehealth platform and introducing new programs.
Unified Care Plan
The Unified Care Plan (UCP) “street outreach” program was introduced to mobilize our platform to serve homeless populations in real time.
Working with educators
PCIC collaborates with the University of Houston Graduate School of Social Work to initiate the “Healthy Start” program, a national program that helps improve the lives of mothers, infants, and families throughout the pregnancy process. This partnership will also integrate the values-based care approach into the curriculum for future healthcare professionals.
Publications
We published two scientific papers in “Population Health Management” and “The Journal of the Poor and Undeserved” in consecutive months about the need for values-based interventions in patient engagement for individuals with complex needs.
Growth
In 2020, we continued to improve healthcare quality and costs for vulnerable populations through data integration care coordination within and beyond Texas.