In addition to our comprehensive Health Management Software solution, PCIC provides software development, infrastructure development, and technology consulting services to our partners.
Contact us to learn more or schedule a demo.
Software Development and Consulting
PCIC develops technologies through software development and product implementation for a number of our stakeholders. We have built custom solutions for a number of medical and social service organizations.
Infrastructure Development and Consulting
PCIC has expertise in building standard and hybrid cloud-based deployment models for database and application hosting environments. PCIC has supported a number of its clients in setting up advanced infrastructure environments including consulting on enterprise level technology infrastructure. This includes custom software integration projects, automated data migration systems and Infrastructure as a Service (IaaS) and Platform as a Service (Paas) environments.
Our Process
PCIC follows an agile scrum model for all technology development projects, and follows a User Experience (UX) driven design process.
Past Projects
CallTracker.NET for Telemedicine
CallTracker.NET is a light-weight web application designed for telemedicine to make requesting and managing patient sessions fast and efficient.
Key Features
- Web based secure application – A secure web application that runs on port 443 over a Secure Socket Layer (SSL). Optionally Multi-Factor Authentication can be enabled for added security.
- Role based access – Supports access to administrators, application users as well as external stakeholder agencies.
- Call Management – Assists in seamless management of the life cycle of a telemedicine session, from session request/create, patient management, session status change, workflow management, session completion to case review and case audit.
- Integrated workflow management – A built-in workflow visualization tool to guide doctors complete each step required for a patient session.
- Schedule reminders and notifications – Capable of sending out customized email, text or voice notifications.
- Click-to-call patient function – Allows doctors to call patients directly from the web.
- Data analysis with dashboards and reports – Pre-built dashboards and reports for different roles, providing easy access to data and insights.
The team at PCIC have provided essential design and implementation support as we created data tools to evaluate our clinical and operational work flow. They suggested appropriate modifications to our general operational metrics design to ensure scalability, reporting, and a useful platform for business analysis. The dashboards they created with our input are easy to navigate and display data analytics that are intuitive and conducive to discussion for our internal and external colleagues.
Overall, PCIC has worked collaboratively with all of us as part of our team, as well as providing an important and objective consultant perspective. Their contributions allow us to improve our business and most importantly, enhance patient care.
Chief Quality Officer - JSA Health Telepsychiatry