Working with PCIC on the ICJ Technology Tool has been an invaluable experience. Their thoughtful contributions to our scope of work have consistently helped us achieve our goals and optimize our processes. PCIC is not only responsive to our needs but also proactive in finding solutions that enhance the effectiveness of the Integrated Client Journey.

What sets PCIC apart is their commitment to true partnership. They are deeply invested in the success of the ICJ, ensuring that our technology tool is leveraged to its fullest potential while keeping the focus on the clients we serve. Their collaboration has been instrumental in driving our mission forward, and we’re grateful for their expertise.

Jessica Davison Senior Director, Mission & Strategy - United Way of Greater Houston

Appreciate PCICs engagement and willingness to address issues as they occur, especially as it relates to our partners and their ability to send referrals in a simplified manner. It was also very beneficial to have PCIC contribute to our mission by participating in our annual summit that helped convey our work to other organizations in the community.

Jolene Norbert-Harrell Associate Director - Houston Food Bank

Harris Health’s Multi Visit Patient Initiative has had a flourishing relationship with PCIC for years now. Through our data sharing we have been able to coordinate the Greater Houston Multi Visit Patient Collaborative where Harris Health and Houston Methodist have been able to share data on shared patients to coordinate care and develop individualized care pathways for some of our mutual highest utilizing patients. Now moving into 2025 we are excited to begin expanding our data sharing with two other of the largest health systems in the Houston area in order to continue building out best practices and serving our patients at the highest level. All of this could not be done without the awesome analysts and team at PCIC and we look forward to continued success in the years to come.

Melissa Perez-Halley Manager Multi-Visit Patient Program - Harris Health

As the lead agency of our homeless response system, CFTH deeply values our collaboration with the Patient Care Intervention Center, PCIC. Your work in developing the interactive dashboard has been critical in aligning with HUD's and our local emphasis on data-driven decision-making by providing key insights into client risk indicators from other systems of care. This partnership strengthens our collective ability to address homelessness comprehensively by integrating cross-sector data to prioritize housing resources effectively. We are particularly excited about the opportunity to incorporate client-level data, which will not only enhance housing prioritization but also improve system performance measures and ensure equitable outcomes for those we serve.

Erol Fetahagic Director of Analytics and Evaluation - Coalition for the Homeless of Houston/Harris County (CFTH)

The Camden Coalition's partnership with PCIC to augment the Coalition's data and IT infrastructure has been incredibly fruitful. Our care teams are now equipped to engage their clients in real-time as they are admitted to the hospital, a critical time for ensuring smooth transitions before individuals are discharged back into the community.

PCIC has helped us think through some of our long term data needs and execute on a number of time-sensitive projects. It has enabled better integration of data across all of the Coalition's disparate data platforms, including our regional Health Information exchange and the Coalition's care management database.

Aaron Truchil Director of Strategy and Analytics - Camden Coalition of Healthcare Providers

The team at PCIC have provided essential design and implementation support as we created data tools to evaluate our clinical and operational work flow. They suggested appropriate modifications to our general operational metrics design to ensure scalability, reporting, and a useful platform for business analysis. The dashboards they created with our input are easy to navigate and display data analytics that are intuitive and conducive to discussion for our internal and external colleagues.

Overall, PCIC has worked collaboratively with all of us as part of our team, as well as providing an important and objective consultant perspective. Their contributions allow us to improve our business and most importantly, enhance patient care.

Elizabeth Bello Chief Quality Officer - JSA Health Telepsychiatry (now Array Behavioral Care)

We serve complex, high cost clients. PCIC confirmed it. Now we clearly see the community providers that also serve our clients. The usage patterns and costs are staggering.

PCIC provides a platform to develop systems of care coordination to improve health outcomes. This opens a brand new door to preserve community resources and manage population health.

Suzanne Jarvis Program Manager - Houston Recovery Center