Patient Care Intervention Center

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Newsletter - June 2017

Dear friends and supporters of PCIC:

We are proud to share our June's edition with PCIC supporters!

This edition includes recent blog posts, client data and outcomes, and Ms. Charlott’s Humans of Healthcare story. Read Newsletter

Breaking Barriers: A glimpse of the DevOps culture at PCIC

What is DevOps? It's what started as a buzzword and quickly transformed into a movement. DevOps is the union of development and operation teams at every step of the work cycle. DevOps originated as a means to break down walls that hinder production. Previously, software development teams would work separate from operations teams. This allowed for issues with long deployment cycles and inflexibility. Now with the merge of development and operations, it has evolved into a culture promoting collaboration and autonomy.

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Newsletter - May 2017

Dear friends and supporters of PCIC:

We are proud to share our May edition with PCIC supporters!

In this edition we share social media growth, new board members, PCIC partners, and Humans of Healthcare features a High-Need, High-Cost (HNHC) client who improved health by building on his values. Read Newsletter

Beyond the Diagnosis

Imagine being so sick that you visit the emergency room at least ten times or are admitted to a hospital at least four times within a single year. This extreme utilization, combined with at least two chronic health conditions, meets the eligibility requirements for PCIC’s intensive case management program. However, many of our clients far exceed these requirements.

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User experience (UX) driven technology development in care coordination

Back in 2004, I started working on a project to build the first web based electronic medical record system in the country, with Jim Turley, RN, PhD – an amazing bioinformatics expert and Dr. Buck (David) – who was then the President at HealthCare for the Homeless - Houston. This was part of my graduate school thesis work, trying to figure out workflow models and data entry flows that worked best for street outreach.

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Newsletter - April 2017

Dear friends and supporters of PCIC:

We are proud to share our second newsletter with PCIC supporters!

In this edition, we share PCIC media, patient barrier statistics, new partners and funder. Humans of Healthcare features a High-Need High-Cost (HNHC) client who reduced her fear of COPD and utilization of EMS transports. Download Newsletter

Caring for High Need, High Cost Patients

Podcast published on: March 2017 in Review of Systems. Listen to the complete interview here.

Dr. David Buck of Patient Care Intervention Center and Baylor College of Medicine Houston talks with Thomas Kim about caring for superutilizers - high need, high cost patients.

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Social Interventions Can Lower Costs and Improve Outcomes

Published On: March 2017 in NEJM Catalyst. This article is by David S. Buck, MD, MPH & R. Conor Holton-Burke, MS. Read the story here. Available on Patient Engagement as well.

It was a hot and humid day in Houston — the oppressive sort that makes one contemplate retreating to air conditioning immediately after stepping outside. Our patients did not have that luxury.

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Breaking Boundaries - Health systems are evolving and advancing their strategies to address social determinants of health

Published On: February 2017 in Deloitte Center for Health Solutions. Read the story here.

More than a decade ago, family physician Jeffrey Brenner, inspired by police department strategies to map crime data to identify "hot spots," began to use ambulance records and emergency department (ED) data to predict and aim to address health care hot spots.

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Our Mission

Humanize health equity by integrating clinical, behavioral, and social determinants of health into serviceable insights that our partners use to drive action, putting each individual on a path toward achievable health and well-being.

We Envision

Creating a new reality of integrated effective care that will transform the lives of all people, especially vulnerable populations – a beacon for True Health Equity.

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