Introducing PCIC’s Announcements Module: Streamlining Communication for Better Care Coordination
Effective communication is the backbone of successful care coordination. To help programs stay connected with both staff and clients, PCIC is excited to introduce the Announcements Module—a powerful new feature designed to streamline communication within the Unified Care Continuum Platform (UCCP).
With this module, authorized users can send important updates via email, SMS, or voice messages to internal teams and program participants. Whether it’s a critical service update, a reminder for upcoming appointments, or a general announcement, this feature ensures that the right message reaches the right audience at the right time.
Key Features of the Announcements Module
✅ Multi-Channel Messaging – Send announcements via email, SMS, or voice, ensuring broad and effective outreach.
✅ Flexible Audience Selection – Choose from system users, clients, or custom groups, making it easy to reach the right people.
✅ Scheduling Options – Send messages immediately or schedule them for a later date and time.
✅ Attachments for Email – Include important files when sending email announcements.
✅ Testing Before Sending – Preview announcements with a test feature to ensure accuracy before sending them to a full audience.
✅ Duplicate Announcements – Easily copy existing announcements for reuse, saving time on repeated communications.
✅ Draft & Edit Mode – Save announcements as drafts for later review and edit scheduled announcements before they are sent.
How the Announcements Module Benefits Your Program
? Improved Internal Communication – Keep staff informed about key updates, policy changes, and urgent notifications.
? Stronger Client Engagement – Send timely reminders, service updates, and important alerts to ensure clients receive the support they need.
⏳ Increased Efficiency – Reduce time spent manually notifying participants by leveraging bulk messaging capabilities.
? Secure & Compliant Messaging – Designed with data security in mind, the Announcements Module helps ensure communications follow privacy best practices.
See the Announcements Module in Action
Interested in Enabling the Announcements Module?
The Announcements Module is available by request. If your organization would like access, contact This email address is being protected from spambots. You need JavaScript enabled to view it. to enable it for your program.
We’re excited to continue improving the UCCP platform with tools that make care coordination easier, more effective, and more impactful. Stay tuned for more updates and enhancements!
Last modified on Tuesday, 25 March 2025 00:43