Promoting Community Care: PCIC Partners with Houston Food Bank to Enhance CAP and MTM Programs

Through this partnership, PCIC provides a robust technology platform that streamlines client referrals, manages meal deliveries, and facilitates communication between HFB, their partner agencies, and funders.

In the Community Assistance Program, our technology helps update and synchronize resource directories with HFB’s Vivery mapping system, making it easier for partner agencies and clients to find and access vital services such as food assistance, housing support, and public benefits. By integrating data from multiple sources, we create a seamless experience that reduces duplication and improves service delivery across agencies.

Beyond technology, PCIC’s commitment to community runs deep. This past June, our Community Outreach team volunteered at Houston Food Bank’s warehouse, helping sort and organize donated goods. The team included:

• Angie Pennington, Marketing, Media, Communications: Angie joined PCIC as a Content Developer in July 2024. With over 10 years of experience across private and public sectors, she ensures PCIC’s mission reaches those it can help most. She is also a PhD student at Texas Tech University researching ethical and legal integration of generative AI in workplace writing.
• Mikaya Burton, Social Work Intern, University of Texas at Arlington: Mikaya joined PCIC in May 2025 as a summer intern working alongside Tara Pitts on the Community Resource Exchange platform, focusing on reviewing and verifying social service agencies. She is pursuing a Master of Social Work and aims to become a Pediatric Social Worker.
• Rodelynn Yamba (they/them), Social Work Intern, University of Texas at Arlington: Rodelynn joined PCIC in May 2025 assisting Tara Pitts with the Community Resource Exchange platform. They are an undergraduate Social Work student with a minor in Biology, aspiring to be a medical social worker.
• Tara Pitts, Medical Social Worker & Community Engagement Team Lead: Tara holds a Master of Social Work with a concentration in Mental Health and Substance Use and leads PCIC’s outreach and partnership efforts. She has extensive experience supporting vulnerable populations and advocates actively for mental health awareness.

This hands-on support reflects our dedication to alleviating hunger and building stronger communities alongside our partners.

Our collaboration also prioritizes timely data reporting and client offboarding workflows, enabling HFB and its partners to make data-driven decisions and respond swiftly to changing client needs. This integration helps maintain service quality while expanding reach, so no one in the community falls through the cracks.

At PCIC, we believe technology should empower organizations to do more, not less. Our partnership with Houston Food Bank reflects this mission, combining expertise, innovation, and community spirit to tackle food insecurity and health disparities head-on. We look forward to continuing this journey alongside our partners, building healthier, stronger communities together.

If your organization is interested in leveraging data-driven care coordination to enhance community care coordination, we’d love to connect. Contact us to learn more about how PCIC’s Unified Care Continuum Platform can support your team's goals to provide comprehensive, person-centered care.