Patient Care Intervention Center

History

PCIC has been developing and providing innovative approaches to Care Coordination, Population Health and Health Information Technology. Here is a look at PCIC as we evolved over the years, and the history of our parent organization – Healthcare for Special Populations.

Sep 25 2009

Established

Health Care for Special Populations (HCSP) was founded by David Buck, James Turley and Kallol Mahata as a 501(c)(3) nonprofit organization, to provide resources and serve the needs of vulnerable populations.

2011

Evolved

HCSP developed one of the first web-based Electronic Medical Record System in the country, for street outreach program, using a Goal Negotiated Care model.

2014

Grants

We gratefully received initial funding support from the Edith & Robert Zinn Foundation, Rockwell Fund and the Baxter Trust Fund.

Mar 2014

PCIC launched

The Primary Care Innovation Center (PCIC) was launched with the purpose of developing a care coordination pilot program to improve quality of life for emergency room (ER) and hospital Super-users, while dramatically reducing their high utilization and costs to the health care system.

Apr 30 2014

First stakeholder meeting

PCIC held its 1st Community Stakeholder meeting. Read more about it here.

2015

Grants

We gratefully received funding from the Cullen Trust for Healthcare, Episcopal Health Foundation, Houston Endowment, Meadows Foundation and the Rockwell Fund.

Apr 30 2015

Second stakeholder meeting

PCIC held the 2nd Community Stakeholder meeting.

July 22 2015

First client graduated

PCIC celebrated the graduation of our first client.

Dec 7 2015

Third stakeholder meeting

PCIC held the 3rd Community Stakeholder meeting.

Dec 15 2015

PCIC Graduate Day

“PCIC Graduate Day” was recognized by City of Houston Mayor, Anise Parker.

Read more
2016

Grants

We have received generous funding support from the Cullen Trust for Healthcare, Episcopal Health Foundation, Houston Endowment and the Rockwell Fund.

Feb 2016

Rebranded

To better describe our organization’s efforts, the name was changed to Patient Care Intervention Center.

May 24 2016

Fourth stakeholder meeting

PCIC held the 4th Community Stakeholder meeting.

Jan 17 2017

Media presence

PBS NewsHour did a segment on healthcare hotspotting that features Patient Care Intervention Center and our partners at the Camden Coalition of Healthcare Providers. Read the article here.

Jul 2 2018

New home

We celebrated moving into our new Houston home! In light of the move, several team members shared their memories about how PCIC has evolved over the years. Read them here.

2019

Scaling

We ramped up efforts to scale our operation to accommodate a national audience, including expanding our telehealth platform and introducing new programs.

Jan 2019

Unified Care Plan

The Unified Care Plan (UCP) “street outreach” program was introduced to mobilize our platform to serve homeless populations in real time.

Aug 2019

Working with educators

PCIC collaborates with the University of Houston Graduate School of Social Work to initiate the “Healthy Start” program, a national program that helps improve the lives of mothers, infants, and families throughout the pregnancy process. This partnership will also integrate the values-based care approach into the curriculum for future healthcare professionals.

Sep 2019

Publications

We published two scientific papers in “Population Health Management” and “The Journal of the Poor and Undeserved” in consecutive months about the need for values-based interventions in patient engagement for individuals with complex needs.

2020

Growth

In 2020, we will continue to improve healthcare quality and costs for vulnerable populations through data integration care coordination within and beyond Texas.

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Our Mission

Improve healthcare quality and costs for the vulnerable in our community through data integration and care coordination.

We Envision

Coordinated health safety-net where all stakeholders share data to make better decisions.

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